The Service Support Advisors are the virtual, end to end point of contact for Rivian owners/fleet companies needing assistance with vehicle education, charging and/or connectivity questions, roadside or servicing/repair of their Rivian vehicle. Responsibilities The Service Advisors are the virtual, end to end point of contact for Rivian owners/fleet companies needing road

The Rivian Sr. Financial Services Originations Specialist is responsible for interfacing with customers, Rivian internal teams, and bank partners to guide customers through the vehicle financing process. This opening is remote and reports to a Manager Financial Services Operations. The focus will be to help customers seamlessly finance Rivian vehicles and support the end

The Rivian Sr. Financial Services Funding Specialist is responsible for interfacing with customers, Rivian internal teams, and bank partners to ensure that all required funding package and documentation is obtained and submitted to bank partners in a timely manner. This opening is remote and reports to a Manager Financial Services Operations. The focus will be to help cus

The Assistant Service Operations Manager requires an experienced professional with high levels of energy and initiative, working knowledge of service processes, strong bias for action, and cross functional collaboration. To be successful in this role, the ideal candidate must have a customer first approach, be highly adaptable, thrive in ambiguity, capable of tackling all

At Rivian, the Service Business Operations team works across the organization to use data to inform and aid in the strategic planning and operational decisions of how we allocate resources to support Rivian in its growth. As a Data Scientist, you will partner cross functionally to understand data and key business questions to support how we forecast, estimate, optimize, a

The Field Service Technician IV will be responsible for overdelivering on the internal and external customer experience at our service locations. The ideal candidate will possess the technical acumen and the ability to provide a strong level of customer service. If you're able to think quickly on your feet, have a go getter attitude, possess great communication skills, an

As a People Relations Advisor, it is our role to uphold Rivian's purpose and values while performing a variety of duties to promote employee welfare, such as resolving people relations problems and promoting team health and engagement. This role would explain and provide advice and recommendations to employees and managers about company and governmental rules, regulations